Terms of service

Terms of Service

Effective Date: June 30, 2026

Welcome to Raywa Haven. These Terms of Service govern your use of our website, www.raywahaven.com, and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

General

Raywa Haven reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Any changes will become effective immediately upon being published on our website.

Your continued use of the website after any changes indicates your acceptance of the updated Terms.

Products and Availability

We make every effort to ensure that product descriptions, images, specifications, and prices are accurate. However, occasional errors may occur.

We reserve the right to:

  • Correct any errors or inaccuracies.

  • Update product information or pricing without prior notice.

  • Limit product quantities.

  • Discontinue products at any time.

  • Refuse or cancel any order at our discretion.

Orders

After placing an order, you will receive an order confirmation.

We reserve the right to cancel or refuse any order if:

  • The product is unavailable.

  • Incorrect pricing or product information has been published.

  • Fraudulent or suspicious activity is suspected.

  • We are unable to verify your payment or delivery information.

If payment has already been processed for a cancelled order, any applicable refund will be issued according to our policies.

Pricing and Payment

All prices displayed on our website are shown in the applicable local currency where available.

We currently accept:

  • Cash on Delivery (COD) for eligible locations.

  • Secure online payment methods available during checkout.

We reserve the right to refuse Cash on Delivery orders in cases of repeated order refusals or suspected misuse of our services.

Shipping

We offer Free Shipping across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

Estimated delivery times are provided for convenience only and may vary due to courier operations, customs procedures, public holidays, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

Returns and Replacements

If you receive a product that is damaged, defective, or incorrect, you may be eligible for a replacement in accordance with our Return & Refund Policy.

We do not offer refunds.

Returns or replacements requested due to a change of mind are not accepted.

Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete billing and shipping information.

  • Ensure someone is available to receive Cash on Delivery orders.

  • Use our website only for lawful purposes.

  • Not misuse, interfere with, or attempt to gain unauthorized access to our website or services.

Intellectual Property

All content available on this website, including text, images, graphics, logos, icons, designs, and other materials, is the property of Raywa Haven or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Raywa Haven shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Raywa Haven

Website: www.raywahaven.com

Email: raywahaven@gmail.com

Business Location: Dubai, United Arab Emirates